Terms of Service
Effective Date: [Insert Date]
Welcome to Just Checking In ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to these Terms.
1. Overview of Services
Just Checking In provides automated patient engagement solutions for medical practices, including wellness check-ins, follow-up communications, and patient monitoring through automated phone calls and related systems. Our services are intended for use by businesses (e.g., medical practices, clinics, and healthcare providers) and are not intended for direct consumer use.
2. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
3. Consent to Communications
By using our services, you consent to receive communications from us, including automated calls, emails, and SMS messages. Phone numbers are collected through the website chat widget only, with full SMS consent disclosure, including opt-in language, message frequency, and opt-out instructions.
4. Patient Data & Compliance
You are responsible for ensuring that you have obtained proper consent from patients before sharing their contact information with us for follow-up calls. You agree to comply with all applicable healthcare privacy laws, including HIPAA, in your use of our services.
5. Privacy
Our Privacy Policy governs how we collect, use, and protect your information. By using our services, you consent to the practices described in our Privacy Policy.
6. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted service. We are not liable for downtime, service interruptions, or data loss caused by factors beyond our control.
7. Limitation of Liability
To the maximum extent permitted by law, Just Checking In shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
8. No Medical Advice
Our services provide automated follow-up communications and do not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical concerns.
9. Termination
We may suspend or terminate your access to our services at any time, with or without cause. Upon termination, all outstanding fees remain due and payable.
10. Changes to Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
11. Contact Information
If you have questions about these Terms, contact us at:
- Email: info@justcheckingin.ca
- Phone: (289) 242-1121