Privacy Policy
Effective Date: April 2nd, 2026
Just Checking In ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
a. Personal Information
When you interact with our website or services, we may collect:
- Name
- Phone number
- Email address
- Business name
- Any information submitted through forms (e.g., demo requests)
b. Usage Data
We may collect information about how you interact with our website, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Referring website
c. Client-Provided Data
When you use our services, you may provide patient contact information (e.g., phone numbers) for the purpose of conducting check-in calls. This data is handled in accordance with applicable healthcare privacy laws.
2. How We Use Your Information
We may use the information we collect to:
- Provide and maintain our services
- Process demo requests and respond to inquiries
- Send updates and communications (with consent)
- Improve our website and services
- Comply with legal obligations
3. Communications & Consent
We may contact you via email, phone, or SMS regarding your inquiry or our services. You can opt out of marketing communications at any time. Phone numbers are collected through the website chat widget only, with full SMS consent disclosure.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share data with:
- Service providers who support our operations (e.g., call platforms)
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement reasonable security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.
7. Healthcare & Compliance
Our services involve handling patient contact information for follow-up calls. We are committed to complying with applicable healthcare privacy regulations, including HIPAA where applicable. Clients are responsible for ensuring they have proper consent to share patient contact information with us.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: info@justcheckingin.ca
- Phone: (289) 242-1121